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We want every visit to be as seamless and enjoyable as possible. Below you’ll find important information about appointment arrival times, cancellations, payments, and other policies to help you prepare for your upcoming visit.
What You Need to Know Before Your Visit
INFORMATION
Arrival Time
We recommend that you arrive at least 15 minutes early to your appointment to complete any paperwork that needs to be filled out.
As a courtesy to our other clients and our technicians, if you arrive 10-15 min late for your appointment, we might have to reschedule depending on availability.
We do require 24 hours notice to cancel/reschedule your appointment to avoid a cancellation fee.
PAYMENTS
Billing Questions & Payments
For a specific question about a bill,
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Refunds
No Refund Policy
No refunds will be issued after two (2) weeks from the original purchase date. If you have questions about your purchase or need support, please contact
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We're Here to Help
If you have any questions about your appointment, billing, or our office policies, our friendly team is happy to assist. Contact Avante Laser & MediSpa today—we look forward to providing you with an exceptional experience.
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We’re here to help you feel confident, refreshed, and radiant—inside and out.
