Always a great experience. I have been getting laser hair removal treatments for about a year and a half, adding on areas of my body for laser removal over the year and a half. Started with full bikini and when I realized how great it was, I added on other areas, including my legs. BEST DECISION EVER! From the front desk to the technician, the experience is amazing. They listen to your needs, are honest about the expectations. If I had known that I could be hair free I would have done this YEARS ago. I have recommended them to my sister in law and several other people. Will continue to recommend!